Privacy Policy

Effective Date: 01 February 2026
Last Updated: 01 February 2026

Sayclick Services Private Limited (“we”, “us”, “our”) operates the mobile application Sayclick (the “App”) that enables customers to discover, book, and pay for professional photography services. We value your privacy and are committed to protecting your personal information.

This Privacy Policy explains what information we collect, how we use it, how we share it, and the choices you have. By accessing or using the App, you agree to this Privacy Policy.

1. Scope & Applicability

This Privacy Policy applies to:

• Customers who browse, register, and book photography services.
• Photographers who sign up to offer services via the App.
• Visitors who interact with our app without creating an account.

2. Information We Collect

A. Information You Provide

• Account & Profile: name, mobile number, email, password, profile photo, address.
• Booking Details: event type, date, location, special instructions, feedback, ratings.
• Photographer Onboarding: PAN/Aadhaar (or government ID), bank account details, portfolio images.
• Payment Information: masked card details (via payment gateway), UPI VPA, billing address. (We do not store full card numbers.)

B. Information We Collect Automatically

• Device & Usage: IP address, device identifiers, OS type, app version, crash logs.
• Location Data: precise GPS location with your permission for accurate service matching and navigation.
• Cookies & Similar Technologies: for personalization and analytics.

3. How We Use Your Information

• Provide Services: create accounts, match you with photographers, schedule shoots, process payments.
• Customer Support: resolve queries and improve service quality.
• Personalization: recommend photographers, send offers, and updates (opt-out available).
• Legal Compliance: tax, KYC, and regulatory obligations.

4. Data Sharing

• Photographers: limited details needed to fulfill your booking (name, event location, contact number).
• Service Providers: payment gateways, hosting, analytics, SMS/email providers.
• Legal Authorities: when required by law.

5. Your Rights

• Access, correct, or delete your data.
• Withdraw consent for marketing.
• Opt-out of notifications.

6. Security

We use encryption, secure servers, and access controls to protect your data.

7. Retention

Data is retained as long as necessary for bookings, legal compliance, and service improvement.

8. Cookies & Tracking

We use cookies and SDKs to enhance functionality and personalize your experience. You can manage preferences via app settings.

9. Updates

We may update this Privacy Policy periodically. Significant changes will be notified via the App or email.